Refund and Cancellation Policy – Zapla

Effective Date: 10th May 2025

Last Updated: 10th May 2025

All payments made to Zapla are final and non-refundable unless explicitly stated otherwise in a separate written agreement. Due to the nature of our digital services, including automation setup, CRM deployment, and subscription-based tools, we do not offer refunds for services rendered.

Subscription Cancellations

You may cancel your subscription at any time. Upon cancellation, you will retain access to the service through the end of your current billing period. No further charges will be incurred after cancellation. Cancellation does not entitle you to a refund for the remaining period.

Refund Requests

If you believe you are entitled to a refund due to a billing error or a significant service failure, please contact us at [email protected] within 7 days of the transaction. All refund requests will be reviewed on a case-by-case basis.

Australian Consumer Law (ACL)

This policy does not exclude any rights or remedies you may have under the Australian Consumer Law. You are entitled to a refund or replacement in the event of a major service failure.

Contact

For billing or refund inquiries, please email [email protected].