AI Receptionist
Your phone rings.Zapla picks up.You keep working.
Answer questions, book appointments, capture details and hand off the calls that need a person.
The Zapla difference
The call comes in.
Zapla answers the enquiry while your team keeps working.
The appointment is booked.
Suitable callers can move straight into the booking flow you have already set.
The customer is already in Zapla.
Details, call outcome and notes stay with the contact instead of disappearing into voicemail.
The confirmation is already sent.
The customer gets the booking details without somebody on your team having to send them manually.
The next step isalready moving.
The configured message, task or next action can already be queued before your team needs to touch the enquiry again.
The questions change. The follow-through doesn’t.
Zapla is configured around your services, terminology, booking rules and the calls that should reach a person.
The routine gets handled.The calls that need you still reach you.
We map the routine calls, booking rules, handoffs and fallbacks around the way your front desk already works.
Usually, yes. We can use call forwarding from your existing number or set up a new business number, depending on the call flow you want.
Yes. If your booking flow and calendar are connected, Zapla can move suitable callers into the booking step you choose.
Yes. You decide which calls stay with the AI and which should route or transfer to a person.
It can collect the right details, take a clean message or hand the call to your team instead of inventing an answer.
The caller, outcome and next step can stay with the contact in Zapla and trigger the configured booking, task, message or pipeline action.
See where AI fits
Show us your call flow.
We’ll map your call flow and show exactly what Zapla can answer, book, route or hand off, and where a human should stay in control.