For independent mechanics and repair workshops
You fix the cars.
Zapla follows through.
Turn enquiries into bookings, follow up unanswered quotes and bring customers back when their next service is due. Zapla keeps the next step moving while you stay on the tools.
“My brakes are squeaking. Could you take a look this week?”
Inspection booking link sent automatically.
Hi, my brakes have started squeaking. Could you take a look this week? It’s a 2019 RAV4.
While you’re on the tools
The enquiry shouldn’t have to wait for you.
Reply automatically, capture the vehicle details and send a link to available inspection times in your configured booking calendar. Customers can choose a time without waiting for someone to call back.
Explore enquiry follow-throughAI Receptionist
Answer calls while you’re on the tools.
AI Receptionist answers routine enquiries and collects the customer’s request and vehicle details. Your team gets the information it needs to call back and arrange the next step.
Mechanical advice, repair decisions and urgent concerns stay with your workshop team.
Explore AI ReceptionistOptional add-on. Setup and usage charges apply.
Could you look at my brakes? It’s a 2019 Toyota RAV4.
After the quote goes out
Follow up quotes before they go cold.
A quote sitting in an inbox is work you’ve already put time into. Zapla follows up automatically and stops the reminders when the customer replies. If they have a question about the work, your team gets the conversation.
Explore Follow-UpService and inspection reminders
The right reminder. Before the next service is due.
Know who’s due back and why. Zapla uses recorded service dates or NSW pink slip due dates to send a relevant reminder automatically, with a link to book. Ask about the right service at the right time, rather than sending another generic “checking in”.
Explore Customer MarketingReconnect with customers you haven’t heard from through a relevant reactivation campaign.
Hi Mia, your RAV4’s next service is due in November. Book a time that suits you below.
After the job is done
Let your good work
build your reputation.
Automatically invite customers to leave a Google review after their visit. Make it easy for them to share their experience and help the next customer feel confident choosing your workshop.
Explore review automationKeep your workshop system.
Add the customer follow-through.
Keep jobs, vehicles and parts in your workshop system. Zapla keeps customer enquiries and follow-up together.
Guided Launch
Built around
your workshop.
We map your process, build the agreed flows and get your team ready to use them.
We configure your booking calendar, reminder timing and the questions that need a human reply.
Explore plans and Guided LaunchStart with the gaps
in your workshop.
Agree when to follow up and when to stop.
Choose the service dates and reminder timing.
Test the enquiry, booking link and confirmation together.
Find the follow-up
your workshop is missing.
Show us how enquiries, quotes and service reminders work today. We’ll map what Zapla can automate, what your team handles and which plan fits your workshop.